Effective use of Business Intelligence requires suitable maintenance and fast technical support for the end users. Accre provides utmost quality support services connected with proper and effective maintenance already existing solutions of Business Intelligence.
Our customer support is not a "one size fits all" approach to support. Instead, we have developed a variety of services that respond to the diverse requirements of customers.
Accre Customer Support means:
- Access to the latest versions of Cognos software
- Access to Cognos knowledge base
- Support from the well-trained consultants
- Availability 24 hours, 7 days a week
- Immediate reply to reported problems